Complete Parent Insight Report: Marketing, Processes, and Communication Strategy
This complete report combines the insights from families with actionable steps across multiple areas of your practice - social media engagement, marketing strategies, and internal processes that impact client satisfaction.
By incorporating feedback from 20 families across Australia, this report offers a comprehensive look into how parents engage with therapy services and how small improvements in communication and practice systems can result in significant benefits for both parents and practitioners.
In this report, you’ll discover:
✔ Social Media: What parents value and dislike, plus how to improve engagement, trust, and referrals
✔ Internal Processes: How to streamline your onboarding, scheduling, and communication to enhance the client experience
✔ Participant Experience: Parent insights on what makes a therapy journey feel supported and confident from start to finish
✔ Actionable Steps: Clear guidance on how to implement changes in your practice
This complete package will help you gain holistic insights into your practice, providing you with the tools you need to foster stronger relationships with families, improve your processes, and build a thriving practice.